Debt Protection claim? We are here to help!
In your time of need, our claims process is simple for covered or qualifying events. If you elected payment protection on your loan, use this online claim process to file your claim.
If you prefer, call 800.621.6323 to begin the process and a TruStage™ claims specialist will assist you.
Debt protection is optional and will not affect your application for credit or the terms of any credit agreement to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the contract for a full explanation of the terms. You will receive the contract before you are required to pay for Debt Protection. You may cancel the protection at any time. If you cancel protection within 30 days, you will receive a full refund of any fee paid.